UX CASE STUDIES

Product Solutions

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WORLDPAY— Keeping up Appearances with User Experience

FIS + WORLDPAY

In 2017, Worldpay offered business clients a comprehensive suite of E-Commerce products and services globally, delivered through a single provider. In January of 2018 Vantiv purchased Worldpay for $10.3 billion dollars. Barely a year later, they were just purchased for the second time in a $34 billion dollar, record-breaking acquisition!

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Dell Enterprise Global Customer Financial Portal

Dell Financial Services 

You're a top Dell Financial Services IT customer and you're managing tens of thousands of IT equipment leases.

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Disney Reservation System and App

52 Million Annual Dreams & Wishes

Walt Disney

In 2011, I joined the Austin and San Francisco frog design teams on a dream consulting gig — to be one of several visual designers to merge Disney World's global Ride and Reservation Systems.

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Discover Healthcare IT Ecosystem

DELL Computer Solutions

DELL needed a simple way to explain their complex Healthcare solutions. But how do you show such a breadth of solutions across Hospitals, Data Centers, Doctor Offices and Specialists? They hired my company, Patrick Nolan Creative to turnkey a solution.

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Where's My Favor?

Favor

Coming Soon

Favor is the web and mobile application that connects products, drivers and the products they want. It's great when that process happens.

But I found out what happens when the drivers decide they don't want to complete the order they picked from the system—for whatever reason.

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Exploring UX in the Cockpit

Pilots as Users

Coming Soon

After two Boeing 737 Max 8 aircraft within five months experienced catastrophic failures, I listened as aviation professionals discussed the Maneuvering Characteristics Augmentation System (MCAS) which anticipates stall conditions.

Normally, pilots and co-pilots announce control hand-offs verbally to insure that positive control is maintained. The Auto-Pilot system confirms and alerts Pilots but the...

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