UX CASE STUDIES
FIS + WORLDPAY
In 2017, Worldpay offered business clients a comprehensive suite of E-Commerce products and services globally, delivered through a single provider. In January of 2018 Vantiv purchased Worldpay for $10.3 billion dollars. Barely a year later, they were just purchased for the second time in a $34 billion dollar, record-breaking acquisition!more
DELL Computer Solutions
DELL needed a simple way to explain their complex Healthcare solutions. But how do you show such a breadth of solutions across Hospitals, Data Centers, Doctor Offices and Specialists? They hired my company, Patrick Nolan Creative to turnkey a solution.more
Favor is the web and mobile application that connects products, drivers and the products they want. It's great when that process happens.
But I found out what happens when the drivers decide they don't want to complete the order they picked from the system—for whatever reason.more
Pilots as Users
After two Boeing 737 Max 8 aircraft within five months experienced catastrophic failures, I listened as aviation professionals discussed the Maneuvering Characteristics Augmentation System (MCAS) which anticipates stall conditions.
Normally, pilots and co-pilots announce control hand-offs verbally to insure that positive control is maintained. The Auto-Pilot system confirms and alerts Pilots but the...more